CMA

Sector: public and private

Consultant Since: January 1989

Geographical Cover: Worldwide

A former senior manager in telecoms, now a highly experienced policy and regulatory consultant, with unusually broad experience and versatility, coupled with specialised expertise including dispute resolution, consumer affairs/universal service, and telecoms numbering (separate project and publications lists available). Handling of complex issues at board level, and work in many different countries, both industrialised and developing. Prepared to work flexibly as a team leader, team member or singleton consultant. Well placed to assemble teams of independent specialists to address larger assignments.

2008- Chair, Consumer Forum for Communications (Ofcom)
2001- Consumer Consultant, Oftel/Ofcom 2001- Dispute Resolution Expert, Nominet UK 2000-2003 Board Member, IWF 1992-2001 Board Member, ICSTIS

1992- Antelope Consulting 1989-92 Principal Consultant, Ovum Ltd

British Telecom 1986 - 1989 Head of Marketing Strategy, Mobile Communications 1985 - 1986 Head of Strategic Market Planning, Local Communications Services 1983 - 1985 Head of Licence Policy, Government Relations Department 1982 - 1983 Network Planner, Network Strategy Department 1979 - 1982 Manager, Exchange Design Group, South West Region 1975 - 1979 Executive Engineer, Teletraffic Division

1972 BA Mathematics (first class all parts), Newnham College, Cambridge 1973 MSc Maths/Statistics (with Distinction), Imperial College, London

2007-2008 Future of universal service policy in Europe: Expert advisor to major initiative on the future of universal service led by the EUâ??s Institute for Prospective Technological Studies.

2008 Consumer protection regulation (Croatia): For the regulator (funded by the EU), drafting regulations protecting and informing customers of electronic communication services.

2008 Numbering planning and regulation (Lebanon): For the regulator (funded by the EU), analysing and recommending developments in the numbering plan that pay particular attention to value added services and short codes, drafting regulations on the administration of numbering, proposing policies on number portability and ENUM, and training staff in all aspects of numbering.

2007 Design of universal service fund (Armenia): For the regulator (funded by the World Bank), with Transcomm, making major contributions (including demand modelling and design analysis) to the design of universal telephony and internet service.

2007 ICT regulatory tool kit for universal access: For Infodev (sponsored by ITU and the World Bank), with Intelecon, developing the ICT regulatory tool kit for universal access.

2007 Numbering planning (Mongolia): For the regulator (funded by the World Bank), preparing a report analysing and recommending developments in the numbering plan that pay particular attention to competition, structural separation of services and networks, and the limited network capabilities in rural and remote areas.

2006 Numbering planning (Colombia):For the regulator, preparing a report analysing and recommending developments in the numbering plan that take into account convergence in all its forms (broadcasting-telecommunications, telephony-internet and fixed-mobile), network features such as ENUM, and current utilisations.

2005 Technical assistance to the telecommunications sector (Macedonia): For the regulator (funded by the EU), assessing the framework for regulation against existing primary legislation, defining the terms of reference for a major support contract, assisting with particular items of secondary legislation, and forming a detailed programme for completing the secondary legislation.

2005 South-Eastern Europe Fibre Infrastructure for Research and Education (Albania, Bosnia & Herzegovina, Bulgaria, Macedonia, Romania and Serbia & Montenegro): For the SEEFIRE project (funded by the EU), conducting a study of regulatory aspects of the options for enhancing infrastructure for national research and education networks, including the deployment and use of dark fibre.

From September 2004, International Leader for World Bank funded project Improving ICT access in rural and peri-urban areas of Nepal, for the Ministry of Information and Communications. This entails formulating a strategy for using the Rural Telecommunications Development Fund to subsidise ICT access where necessary, applying innovative business models which eventually will become sustainable.

During 2004, with Ovum, advice to the Botswana Telecoms Authority on approaches to further sector liberalisation, with special reference to effects on universal access and universal service.

During 2004, for Ofcom (the new UK regulator), specialist advice from a consumer viewpoint on the forthcoming review of universal service obligations.

From 2004, advice to ICSTIS on new approaches to controlling premium rate service provision in the changed overall regulatory environment.

From 2003, one of three visiting advisors to Independent Communications Authority of South Africa, helping build their capacity in support of telecoms sector restructuring. Working closely with staff handling numbering, consumer affairs and universal service.

Government (Central/Regional)
ICT/Consultancy
ICT/Telecommunications Services
Power & Utilities
Research/Analysis
Voluntary Sector